Privacy Policy

1. Who We Are

ELITE MEDIA APPLICATIONS SL (hereinafter “ELITE MEDIA”) is the data controller responsible for the processing of personal data collected on the website https://fastlinevip.com. This privacy policy is provided in accordance with Regulation (EU) 2016/679 (GDPR) and explains how we collect, use, store, and protect your personal data, as well as your rights and how to exercise them.

2. Data Controller Contact Information

Controller: ELITE MEDIA APPLICATIONS SL
CIF: B67444869

Avda. Josep Tarradellas 38, 08029 Barcelona, Spain

Privacy Email: privacy@elitemediaapps.com

Data Protection Officer (DPO): ELITE MEDIA APPLICATIONS SL
DPO Email: privacy@elitemediaapps.com

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identification and contact data: name, email, phone number, address, ID document, billing address.

• Financial data: payment methods, refunds, transaction history.

• Service-related data: booking number, airport, service date, email, access QR code.

• Technical data: IP address, browser, device type, time zone, plugins.

• Usage data: browsing behavior on our platform.

• Marketing preferences: newsletter consent, preferred channels, opt-in/opt-out history.

We do not collect sensitive data (health, religion, political opinions, etc.).

4. How We Collect Your Data

We collect your data through:

• Forms on our website

• Communications via email, phone, or chat

• Cookies (see our Cookie Policy)

• Third parties authorized by you (e.g., payment platforms)

5. Purpose and Legal Basis of Processing

6. Who We Share Your Data With

Your data may be shared with:

• Payment providers (e.g., Stripe)

• Third parties contracted by ELITE MEDIA under confidentiality agreements

• Legal authorities when required by law

7. Where We Store Your Data

Data is stored on Amazon Web Services (AWS) servers located within the European Economic Area (EEA).

8. International Data Transfers

We may transfer data outside the EEA only when:

• It is necessary to provide the service (e.g., external support)

• GDPR-level protection is guaranteed

• Standard contractual clauses or legal exceptions are used

9. Data Retention Period

We retain data for as long as necessary to fulfill the purposes described or to meet legal obligations. Afterward, data will be securely deleted or anonymized.

10. Your Rights

You have the right to:

• Access your data

• Correct inaccuracies

• Delete your data

• Restrict processing

• Object to processing (marketing, profiling)

• Data portability (where applicable)

• Withdraw your consent at any time

To exercise your rights, contact: privacy@elitemediaapps.com. We may request identity verification.

11. Marketing and Communications

If you consent, we may send you:

• Service information and offers

• Newsletters and promotions

You can unsubscribe at any time via the “unsubscribe” link in our emails or by writing to privacy@elitemediaapps.com with the subject “unsubscribe”.

12. Data Security

We implement physical, organizational, and technical measures to protect your data from unauthorized access, loss, or misuse. All staff are trained and bound by confidentiality.

13. Complaints

If you have questions or complaints about how we process your data, you can contact us. You can also file a complaint with the supervisory authority in your country.
In Spain: https://www.aepd.es – Tel: +34 91 266 35 17.

14. Changes to This Policy

We reserve the right to modify this policy to reflect regulatory or operational changes. The updated version will always be available at https://fastlinevip.com. By using this site, you accept this privacy policy.